Hello can you help
I have a hp elitebook 8760W laptop which has a problem with charging / the problem is in charge but the charge rate remains 0% / the battery and charger were replaced too, and I changed the BQ 726 it remained the same problem
I attached pictures of the problem
These are the special voltages in BQ 726
Pin voltage
1 = 19.06
2 = 19.06
3 = 19.41
4 = 19.41
5 = 3.341
6 = 2.671
7 = 0
8 = 3.360
9 = 3.360
10 = 3.348
11 = 0.147
12 = 0
13 = 0
14 = 0
15 = 0
16 = 6.038
17 = 5.841
18 = 0
19 = 0
20 = 18.33
Please help, thank you
I have a hp elitebook 8760W laptop which has a problem with charging / the problem is in charge but the charge rate remains 0% / the battery and charger were replaced too, and I changed the BQ 726 it remained the same problem
I attached pictures of the problem
These are the special voltages in BQ 726
Pin voltage
1 = 19.06
2 = 19.06
3 = 19.41
4 = 19.41
5 = 3.341
6 = 2.671
7 = 0
8 = 3.360
9 = 3.360
10 = 3.348
11 = 0.147
12 = 0
13 = 0
14 = 0
15 = 0
16 = 6.038
17 = 5.841
18 = 0
19 = 0
20 = 18.33
Please help, thank you
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