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    #1

    H.P. wireless printing

    My wife is using a HP laptop with vista home premium, really the only problems we have had is with wireless printing.
    We're using a HP 4700 series photo printer; it worked fine for about the first year.
    Recently it's like her laptop cannot wake up the printer. If I go in as administrator and cancel all documents and then reprint, it will sometimes start to work. Also sometimes if the printer is powered off and on it will print the document.
    I have installed all the windows updates, and the most recent HP driver for the printer.
    Hp also has a network diagnostic utility that has been run and it not finding any problems.
    Has anybody run to this?
    Whatever I do, I consider it a success, if in the end I am breathing, seeing, feeling and hearing!
    Tags: None
    #2
    Re: H.P. wireless printing

    Did you try connecting the printer directly to the laptop with a USB cable and run the HP configuration utility?
    I had to do this for a friend after her 6 year old router died (wireless died).
    Ran the configuration utility and its working fine with the new router.
    Stupidity should be a crime, especially for drivers. I have NO patience for them.

    Comment

      #3
      Re: H.P. wireless printing

      I will try that.
      The thing that really bugs me is that as long as there no documents pending to be printed, I can go into printer properties and print a test page every time I request one.
      Whatever I do, I consider it a success, if in the end I am breathing, seeing, feeling and hearing!

      Comment

        #4
        Re: H.P. wireless printing

        Are you printing to the printer via its built-in wifi function, or are you printing to it via the wifi network, where it's connected via ethernet?

        If you have the option of connecting to the router via ethernet, that's a much more reliable option, you then just print to its IP address from the laptop which is connected to the network via wifi.

        Comment

          #5
          Re: H.P. wireless printing

          No to the wifi, The printer is is instaled through the router.
          I have installed the drivers on A Win 7 system I have see if the problem shows up on the win 7 computor.
          Whatever I do, I consider it a success, if in the end I am breathing, seeing, feeling and hearing!

          Comment

            #6
            Re: H.P. wireless printing

            Well an update on this, the printer was in its glory this morning. The wife needed to print a shipping label and it would not print, I also was unable to print a test page. I was able to print from the win 7 computer with no problems.
            I don't really understand this but the vista computer was using a WSD port, And the Win7 was set up on a 192.1……Standard TCP/ IP port.
            I switched the vista to a 192.1….. Port and things seem to be working as they should.
            If anything changes I'll let everyone know.
            Whatever I do, I consider it a success, if in the end I am breathing, seeing, feeling and hearing!

            Comment

              #7
              Re: H.P. wireless printing

              Originally posted by alexanna View Post
              Well an update on this, the printer was in its glory this morning. The wife needed to print a shipping label and it would not print, I also was unable to print a test page. I was able to print from the win 7 computer with no problems.
              I don't really understand this but the vista computer was using a WSD port, And the Win7 was set up on a 192.1……Standard TCP/ IP port.
              I switched the vista to a 192.1….. Port and things seem to be working as they should.
              If anything changes I'll let everyone know.
              Well I am going to call this fixed.
              When the printer was set up on the Vista computer the instillation disc chose the wsd port.
              After changing to a 192…..TCP/IP port everything have worked as it should
              Whatever I do, I consider it a success, if in the end I am breathing, seeing, feeling and hearing!

              Comment

                #8
                Re: H.P. wireless printing

                Originally posted by alexanna View Post
                When the printer was set up on the Vista computer the instillation disc chose the wsd port.
                After changing to a 192…..TCP/IP port everything have worked as it should
                Hmm, this is the first time I have heard of WSD, but from my quick look at the implementation, there could be a couple of things.

                1) Buggy implementation of this newer protocol.

                2) WSD uses UDP for some of its handshaking. UDP is unreliable and in a congested wifi (at my place, I see up to 19 wifi routers), it can easily never make it to the destination.

                TCP is reliable and thus works better in a congested wifi environment.

                3) A protocol sniffer/analyzer would quickly resolve the problem.
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