Hi guys, I need a bit of help to resolve an issue with a washer.
A friend likes bringing all his equipment from the US (Argentina based). He has a Whirlpool washer (model WFW97HEXL0) that has about 7-8 years of daily use so it is about to die in the near future.
So he brought a new one (model WFW92HEFU0). He plugged it in to his big 220-110V transformer (same used for the other washer), and it was dead. No buttons on the from panel responded at all.
He reported it DOA, then arranged to have a new one shipped out, this time he received model WFW92HEFC0, to find out it was also dead!!
All it does is turn the drum lights on when opening the door. But the buttons do not respond at all, just like the other washer. Nothing lights on the control panel. We double checked that there are no loose connections to the front panel or anywhere, so this must be something else...
Washer's label states 12A, 120V, 60Hz.
We have 50Hz here, could it be some sort of protection on the new models that prevent them to turn on when on 50Hz? The old model always worked on 50Hz... and still does, but it makes a lot of noise...
Any help will be more than appreciated!!
Attached pictures of the mainboard.
A friend likes bringing all his equipment from the US (Argentina based). He has a Whirlpool washer (model WFW97HEXL0) that has about 7-8 years of daily use so it is about to die in the near future.
So he brought a new one (model WFW92HEFU0). He plugged it in to his big 220-110V transformer (same used for the other washer), and it was dead. No buttons on the from panel responded at all.
He reported it DOA, then arranged to have a new one shipped out, this time he received model WFW92HEFC0, to find out it was also dead!!
All it does is turn the drum lights on when opening the door. But the buttons do not respond at all, just like the other washer. Nothing lights on the control panel. We double checked that there are no loose connections to the front panel or anywhere, so this must be something else...
Washer's label states 12A, 120V, 60Hz.
We have 50Hz here, could it be some sort of protection on the new models that prevent them to turn on when on 50Hz? The old model always worked on 50Hz... and still does, but it makes a lot of noise...
Any help will be more than appreciated!!
Attached pictures of the mainboard.
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