Behemot's reviews (Hardware Insights)

[Agent24]

Originally Posted by Behemot

And the review is out http://www.hardwareinsights.com/wp/c...r-than-before/

The testing methodology and evaluation methodology has been changed - price has been removed. There are future plans for comparison table from next review. Stay tuned!

Anybody recognizes the polymers used?

Bad link?

[Behemot]

Fixl'ed, sorry, I copypasted from another forums

[mockingbird]

Originally Posted by Behemot

And the review is out http://www.hardwareinsights.com/wp/c...r-than-before/

The testing methodology and evaluation methodology has been changed - price has been removed. There are future plans for comparison table from next review. Stay tuned!

Anybody recognizes the polymers used?

Looking forward to reading it!

Polymers look like Leaguer brand. The datasheet for the series is not listed there though.

[Behemot]

Quality company, the website does not even work

[Behemot]

The website works now but I see no UPT, only VPT.

Anyway, there is a preview of Antec Earthwatts Platinum 550 W http://www.hardwareinsights.com/wp/p...platinum-unit/

[Agent24]

Originally Posted by Behemot

The website works now but I see no UPT, only VPT.

Anyway, there is a preview of Antec Earthwatts Platinum 550 W http://www.hardwareinsights.com/wp/p...platinum-unit/

Speaking of non-working websites, yours doesn't seem to work either. Is it just me?

[Behemot]

Stupid motherfuckers, third problem in three weeks - only I know about.

I told them last time I will demand discount next time. So I just did, if they don't fix this I am moving the hosting somewhere else when the payment runs out, they can go fuck themselves with this service "quality".

[shovenose]

Originally Posted by Behemot

Stupid motherfuckers, third problem in three weeks - only I know about.

I told them last time I will demand discount next time. So I just did, if they don't fix this I am moving the hosting somewhere else when the payment runs out, they can go fuck themselves with this service "quality".

As per your ticket:

I do apologize for the inconvenience - somebody cut the primary fiber and an issue with an upstream provider running the secondary fiber (fiber owned by Comcast) caused the entire facility to disappear from the internet. Each of these problems by themselves would not have caused anymore more than a few moments of packet loss, but together it made for a pretty messy situation.

Due to problems several other providers including Comcast and AT&T were experiencing at the time (their fiber was also cut in several places) we could not get a fiber splicer on site immediately, which delayed resolution of the issue.

Hundreds of websites (not just those hosted with my company) were offline for the duration of this outage, as well as thousands of residential and small business customers using various internet providers in the surrounding area.

While we strive to provide the best service possible, sometimes things happen that we can't control. We did our best to get things online ASAP, but we don't own the facility nor do we own the fiber, so there is only so much we can do. Even if we did own the facility, we wouldn't have any control over the fiber owned by other companies outside of the walls of the datacenter.

We will be doing scheduled maintenance in the coming weeks (and this will be announced to all customers well in advance) that should not be service-affecting to permanently repair the damage caused by the vandalism to the fiber. Repairs to the fiber were done as quickly as possible for minimal attention to detail, so we're going to take each run of fiber offline one at a time, run a complete set of diagnostics, fix it to perfection, and place it back in operation. Since our facility has more than one connection, this should not lead to another outage, but since everything that can go wrong, will go wrong, we do want to prepare customers for a short period of performance deterioration during that work.

As for the two previous issues, those only affected two physical servers. A mistake by a contractor lead to an electrical fault that interrupted the power between the main UPS and backup generator and the servers themselves. Last I heard, that company will no longer be getting any business from the owners of the facility and a different contractor is scheduled to permanently resolve that issue. In the mean time, we made some changes that should prevent that from happening again.

Prior to that we had over a year with absolutely no outages, so I apologize for this cluster of problems - the uptime and performance of your website is our top priority.

An outage any size and any reason is unacceptable and we are providing downtime credits under our 99.9% SLA for customers that request them. However, you are not the direct account holder, so you can not take advantage of this SLA. I have, however, credited the actual account holder with $5 which is more than an entire month of service.

We feel this compensation is more than fair, but if you have any further questions or concerns please don't hesitate to contact us again.

[Behemot]

Yeah I got that too.

Don't tell me you are still the account holder and Callum only had keys too?

[shovenose]

Originally Posted by Behemot

Yeah I got that too.

Don't tell me you are still the account holder and Callum only had keys too?

No - Callum is the account holder. You are not a direct client of ours so we can not issue you credit or provide account-specific assistance.

[Behemot]

So what do you have in common with that firm?

[shovenose]

Originally Posted by Behemot

So what do you have in common with that firm?

What? I own the company.

[Behemot]

How am I supposed to know that? They did not say anything in the support form, Callum did not say anything either. your quality is lately!

Well in that case you can switch that account to me? Callum said he would look into some things regarding that, but well, does not seem he found the time. How does such switching even work?

[Behemot]

SilentiumPC Supremo M1 Gold review's finally out http://www.hardwareinsights.com/wp/s...m-second-time/

Thanks mockingbird!

[Behemot]

Repairing BenQ G2020HD http://www.hardwareinsights.com/wp/r...-benq-g2020hd/

[Behemot]

Antec Earthwatts Platinum 550 W has been published http://www.hardwareinsights.com/wp/a...platinum-unit/

[Per Hansson]

Nice review, thanks for linking it!

[Behemot]

[Behemot]

Ahhh, not again

15 162 ms 161 ms 161 ms skyscape-networks.10gigabitethernet3-1.core3.fmt
2.he.net [216.218.190.30]
16 skyscape-networks.10gigabitethernet3-1.core3.fmt2.he.net [216.218.190.30]
reports: Destination host unreachable.

ADD// fixed now

There's a new repairing article - Acer AL1916W (third version) http://www.hardwareinsights.com/wp/r...third-version/

[Behemot]

Preview: Cooler Master G550M http://www.hardwareinsights.com/wp/p...year-warranty/