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MSI Z87-GD65 Gaming USB ports not working

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    MSI Z87-GD65 Gaming USB ports not working

    Hi Guys,

    I got MSI Z87-GD65 Gaming motherboard that is misbehaving.

    The board does not ready any storage devices, a usb keyboard and mouse work on all ports only in bios.

    I connected a hard disk with windows and the mouse and keybaord only work when connected to the usb 2 ports.

    I cannot update the bios because it needs to be done from a usb storage.

    I suspect there's a hardware failure but i am not sure what to test ?

    Thank you

    #2
    Re: MSI Z87-GD65 Gaming USB ports not working

    Originally posted by ScorpioMan86 View Post
    Hi Guys,

    I got MSI Z87-GD65 Gaming motherboard that is misbehaving.

    The board does not ready any storage devices, a usb keyboard and mouse work on all ports only in bios.

    I connected a hard disk with windows and the mouse and keybaord only work when connected to the usb 2 ports.

    I cannot update the bios because it needs to be done from a usb storage.

    I suspect there's a hardware failure but i am not sure what to test ?

    Thank you
    Did you try these steps ? :

    1- Make sure if Legacy USB's option is enabled in Bios .

    2- Make sure to enable USB BOOT in Bios (in case you think that will solve your problem to flash Bios from USB ) ?

    3- Download the Motherboard USB 3.0 drivers from MSI website ?

    4- Are the devices you're trying to connect , compatible with USB 3.0 ?

    5- Are the devices you're trying to connect , compatible with your windows version , or they're too old for win 8 or 10 and/or 64 bits ?

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