Macbook Pro 2019 black bars

[Jenzo]

Hey everyone,

Had someone contacting us about a macbook pro from 2019 showing black bars on the screen. I'll add a picture of the screen. He assumes a problem with the GPU, but I haven't come across a problem like this with the 2019 model myself.

Thanx in advance!

[mon2]

Re: Macbook Pro 2019 black bars

Are these lines present immediately upon booting or after a period of time and logic board is heating up?

[Jenzo]

Re: Macbook Pro 2019 black bars

I have asked, will post when I have a reply. Thanx!

[spidertnt]

Re: Macbook Pro 2019 black bars

I think its a screen problem..Try external screen first

I have had customer spray cleaner directly on screen surface ....it runs down and migrates behind glass bezel . Corrodes the screen surface printed electronic connections.


you will see it if you remove bezel.

[Jenzo]

Re: Macbook Pro 2019 black bars

Black bars are there at all times, from the second it boots till shut down. On an external screen there are no black bars.

Client also mentioned something about the screen freezing from time to time.

[classicandy]

Re: Macbook Pro 2019 black bars

Black bars are there at all times, from the second it boots till shut down. On an external screen there are no black bars.

Client also mentioned something about the screen freezing from time to time.

seems like a screen issue then.

[Jenzo]

Re: Macbook Pro 2019 black bars

Cool, thanx. Just verifying that I don't say something stupid.