7200.11 failure

[stevo1210]

My brothers 500GB 7200.11 Seagate SATA HDD failed today woith that permanently busy and undetectable under the BIOS. There is really important stuff in there, and I know it's a firmware fault.... what do I do?

Thanks.

[Harvey]

Re: 7200.11 failure

You replace the drive and restore from the backup.

[stevo1210]

Re: 7200.11 failure

Well problem here you see.... my brother backed his data into partition D of the dead drive. He thought his computer had two hard drives, but I only installed one 500GB and split it into two partitions.

[Wizard]

Re: 7200.11 failure

Do NOTHING till you do so: Contact Seagate and get firmware if it needs one. Usually that willl take care of this.

And swear off Seagate/Maxtor for awhile till they get their pants up.

I haven't felt comfortable with WD due to no full specs disclosed and their previous issues. Hitachi is good so far since they had came clean few years back.

I'm at this point where I'm on the fence whichever to straddle the fence with SSD and some disc-based HDs but at this moment Hitachi and Seagate have yet to release SSD and Intel asking major premium on their SSD and Samsung SSD currently not in retail (sold only to OEMs at high price). Furthermore, OCZ is of too new to the storage community and reliablity & performance in general not just OCZ is still up in the air. Only OCZ Vertex and upcoming generation 2 Summit series, Intel SSD are my minimum. Rest of other makes of SSD I ignore for many reasons till Hitachi and Seagate do so.

Seagate was right when CEO threatened other SSD makers with patents as bats primarily for compatibility, reliability and performance issues and did state the reasons for this. And biggest reason Seagate have NOT released any flash based SSD yet is this their is not ready due to no SSD standards regarding this above mentioned issues and partially the price.

Cheers, Wizard

[severach]

Re: 7200.11 failure

Go watch some presentations.

http://www.myharddrivedied.com/

[fzabkar]

Re: 7200.11 failure

The Solution for Seagate 7200.11 HDDs:
http://www.msfn.org/board/index.php?showtopic=128807

[stevo1210]

Re: 7200.11 failure

Well my brother found most parts of his data on his laptop so that solved one thing. I returned the 500GB Seagate to the store and they said it should come back in 3 more days.

[willawake]

Re: 7200.11 failure

wd blue ide 250gb thailand
tested fully with wd diagnostics
install and a few weeks later bad block

[stevo1210]

Re: 7200.11 failure

Been nearly 1 week now and my 500GB drive hasn't come back yet.

wd blue ide 250gb thailand
tested fully with wd diagnostics
install and a few weeks later bad block

*sigh* If Seagate's bad and WD's bad, then what else do I have to choose from? They are the main companies which make HDDs here so it's one over the other.... though the Seagate only has bad firmware which I suppose is better than a bad block.

[willawake]

Re: 7200.11 failure

aw shit its toast. hope backup good

[kikkoman]

Re: 7200.11 failure

*sigh* If Seagate's bad and WD's bad, then what else do I have to choose from? They are the main companies which make HDDs here so it's one over the other.... though the Seagate only has bad firmware which I suppose is better than a bad block.

IMO there's only Hitachi left at the moment. at least i haven't heard bad things about them in a while (years).

[willawake]

Re: 7200.11 failure

probably cos not well stocked everywhere

[KeriJane]

Re: 7200.11 failure

Hello.

I had one of those 7200.11 drives over here.
Go to Seagate's website... the firmware page for 7200.11 is here: http://seagate.custkb.com/seagate/cr...p?DocId=207931

I'm not sure if the patch will work after the bug bites, but here's an interesting workaround if it doesn't:

The data should still be on the drive but the firmware bug sets the drive's size to 0kb. This renders the drive unreadable.
You could use SeaTools to reset the drive's size in order to recover data.

Here's a thread on the procedure:
http://forums.seagate.com/stx/board/...id=17932#M7069

I caught one before it went blooey. The firmware update is available as an .iso file that is burned to a bootable CD. You merely boot the affected system from CD to update the firmware. It worked perfectly over here on a non-failed drive.

Good Luck,
Keri

[stevo1210]

Re: 7200.11 failure

The store told me that it should come back in 3 days when I returned the drive and now they tell me it will take 2 to 3 weeks to come back. Fuck.

And so they shift the blame to Seagate and thier supplier that my drive hasn't returned. *sigh*

[stevo1210]

Re: 7200.11 failure

It's been like 2 months now and my damn HDD still hasn't come back. I was frustrated this afternoon so I called the store. Again they said it didn't come back, but before I even had time to open my mouth and whine about their crappy service, the guy on the phone says he put me down for the order of a brand new Seagate 7200.12 SATA 500GB HDD which is ready for pickup tomorrow. Pretty good i suppose.

Thanks.

[ant3202]

Re: 7200.11 failure

I also had encountered this problem before...

it take weeks to do....

sighs...

[shadow]

Re: 7200.11 failure

wd blue ide 250gb thailand
tested fully with wd diagnostics
install and a few weeks later bad block

Looks like you can't win with hard drive manufacturers.

I guess you just have to keep a backup of everything important and expect the hard drive to fail just after the warranty period.

[shadow]

Re: 7200.11 failure

I tried to update the firmware on my relatively newish Seagate 7200.11. It would not let me, I think it already has the newest firmware since I bought it. I bought it only a few months ago thou.

The Seagate diskcheck utility said that there is no available firmware for my hard drive (based on the serial number). When I tried to update the firmware anyway, it just said that nothing needs to be done and thats it.

[stevo1210]

Re: 7200.11 failure

Argh! I got my HDD back today and the sticker says "Certified repaired HDD". They said this was a new one when technically it isn't. Still a 7200.11, but with firmware SD1A?

[willawake]

Re: 7200.11 failure

thats annoying and typical for some manufacturers
i am using the same firmware and no probs yet