pop-up issue

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  • pentium
    Badcaps Legend
    • Mar 2006
    • 2778
    • Canada

    #21
    Re: pop-up issue

    Well where Norton Antivirus failed to find anything, House call found a good half dozen trojans.
    They have since been purged however I'm running another scan to see to it that they are purged and then after that I'll fire up Spybot S&D and call it a night.
    Find Nedry!


    Check the Vending machines!!

    <----Computer says I need more beer.

    Comment

    • zandrax
      Hit and miss
      • Dec 2007
      • 1157
      • Italy

      #22
      Re: pop-up issue

      Originally posted by pentium
      Well where Norton Antivirus failed to find anything, House call found a good half dozen trojans.
      Trendmicro's Housecall? I don't use a TM software from ages so no idea here
      If it works, keep it; otherwise install an antivirus free for home use such as Avira Free, AVG, Avast (though I'm not fond of Avast due to a lot of false positives in past, its engine turned to be rather good in last AV-Comparatives' comparison).

      Originally posted by pentium
      They have since been purged however I'm running another scan to see to it that they are purged and then after that I'll fire up Spybot S&D and call it a night.
      At the end call Ghostbusters to clean everything: just keep Norton Ghost cds out of their reach

      Zandrax
      Have an happy life.

      Comment

      • pentium
        Badcaps Legend
        • Mar 2006
        • 2778
        • Canada

        #23
        Re: pop-up issue

        I don't believe it.

        I turned in at around 11:40 and I guess at midnight Norton Antivirus started up again and started scanning the drive. IT disrupted House call and while it had eight hours to scan, IT IS STILL SCANNING! . Great. Now I have to wait to finish, then run House call again and THEN run spybot AND THEN put the drive back in the system and try to start it up.
        Find Nedry!


        Check the Vending machines!!

        <----Computer says I need more beer.

        Comment

        • pentium
          Badcaps Legend
          • Mar 2006
          • 2778
          • Canada

          #24
          Re: pop-up issue

          Well after three scans with different antivius programs and a sweep of Spybot S&D I think I have it cleaned up now and am ready to reinstall the drive in the computer. Is there anything else I should do in case I am still stuck with the system hanging at the login screen?
          Find Nedry!


          Check the Vending machines!!

          <----Computer says I need more beer.

          Comment

          • pentium
            Badcaps Legend
            • Mar 2006
            • 2778
            • Canada

            #25
            Re: pop-up issue

            Topcat, you really need to fix the editing time limit. :/

            Anyways, booting is still a no-go. am still hanging at the login screen.
            also, what exactly will selecting Directory Services Restore Mode do? will I lose much?
            Find Nedry!


            Check the Vending machines!!

            <----Computer says I need more beer.

            Comment

            • i4004
              Badcaps Legend
              • Oct 2006
              • 2029

              #26
              Re: pop-up issue

              ah yeah...we concentrated on viruses, while
              https://www.badcaps.net/forum/showpo...4&postcount=12

              Comment

              • momaka
                master hoarder
                • May 2008
                • 12170
                • Bulgaria

                #27
                Re: pop-up issue

                Originally posted by pentium
                also, what exactly will selecting Directory Services Restore Mode do? will I lose much?
                Directory Services Restore Mode is almost the same as Safe Mode, with the exception that Safe Mode boots only the most basic services from the regular Windows directory, whereas Directory Services Restore Mode boots from a backup Windows location. In Directory Services Restore Mode, you can also modify some system files in the System32 folder, which is usefull if they got infected (although that's rare).

                Here's a thing I'd suggest you do: Try to boot from Directory Services Restore Mode, and scan the computer for viruses/spyware from there. Otherwise if you're scanning from another computer/system, you're not effectively scanning the registry (if at all), which is where most keyloggers and malware usually hide (not to mention they self-install again on next bootup if you don't remove their registries). Once you log into Directory Services Restore Mode, try Webroot SpySweeper since that thing not only finds spyware, but has no problem deleting it unlike some other spyware programs.

                Originally posted by i4004
                ah yeah...we concentrated on viruses, while
                https://www.badcaps.net/forum/showpo...14&postcount=12
                Wait, you're saying that BioLogon could be the cause of the problem? I never used BioLogon, so I can't really confirm anything on that.
                Last edited by momaka; 11-03-2008, 02:35 PM.

                Comment

                • pentium
                  Badcaps Legend
                  • Mar 2006
                  • 2778
                  • Canada

                  #28
                  Re: pop-up issue

                  Originally posted by momaka
                  Directory Services Restore Mode is almost the same as Safe Mode, with the exception that Safe Mode boots only the most basic services from the regular Windows directory, whereas Directory Services Restore Mode boots from a backup Windows location. In Directory Services Restore Mode, you can also modify some system files in the System32 folder, which is usefull if they got infected (although that's rare).

                  Here's a thing I'd suggest you do: Try to boot from Directory Services Restore Mode, and scan the computer for viruses/spyware from there. Otherwise if you're scanning from another computer/system, you're not effectively scanning the registry (if at all), which is where most keyloggers and malware usually hide (not to mention they self-install again on next bootup if you don't remove their registries). Once you log into Directory Services Restore Mode, try Webroot SpySweeper since that thing not only finds spyware, but has no problem deleting it unlike some other spyware programs.


                  Wait, you're saying that BioLogon could be the cause of the problem? I never used BioLogon, so I can't really confirm anything on that.
                  First off, I have been using BioLogon for two years now and have never had a problem with it.

                  Second I did what you said and as soon as I got to the desktop I ran the installable demo of House call which found a bunch more trojans (geez, where did they all come from?), a few tracking cookies and a virus.
                  After that initial job I rebooted and tried logging in normally again.
                  No dice.
                  I restarted again and went back to Directory Services Restore Mode and well here I am now. I might fire up Spybot S&D again but that mens I will have to download it.
                  Also, after we scrub the system clean, how do fix the primary issue where I can't normally log in? It almost seems that it could be a system process going screwy as if I very quickly log in I can reach the desktop before it freezes and if I wait a while on the login screen it will just freeze on its own.
                  Find Nedry!


                  Check the Vending machines!!

                  <----Computer says I need more beer.

                  Comment

                  • pentium
                    Badcaps Legend
                    • Mar 2006
                    • 2778
                    • Canada

                    #29
                    Re: pop-up issue

                    Crap.
                    Like said, there are a few stubborn ones that keep reinstalling themselves after I remove them.
                    Find Nedry!


                    Check the Vending machines!!

                    <----Computer says I need more beer.

                    Comment

                    • Fizzycapola
                      Badcaps Veteran
                      • Oct 2006
                      • 423

                      #30
                      Re: pop-up issue

                      Damn these viruses really seem to be wasting alot of your time man.

                      My strategy has always been format, or simply rewrite an HD image over the bad drive, it takes 1 - 3 minute's on a modern drive from discovering my system isn't working like it should to back to my optimized image, quicker than all this life wasting scanning. But I guess if you have alot of files, unlike me, I mainly use my PC for reading the internet these days or drinking coffee staring at auction count down timers to snipe a 50p saving on ebay or playing Trackmania or Emu's of games I own, then probably worthwhile.

                      I hope you get them all.
                      Rubycon Rubycon Rubycon

                      Comment

                      • jpdoe
                        Badcaps Veteran
                        • May 2007
                        • 237

                        #31
                        Re: pop-up issue

                        I agree with Fizzycappola. But that path isn't efficient until one sets up the machine differently:
                        - a relatively small system partition, with minimum user generated files, located in only a couple of folders ("My Documents" and a folder called "Archive" hanging from the root, for example)
                        - a different partition for user generated files

                        That way the backup tasks before dumping the image to the system partition are minimal and easily done even when booting with a WinPE o BartPE cdrom, in case windows is inoperable.
                        Last edited by jpdoe; 11-04-2008, 05:33 AM.

                        Comment

                        • pentium
                          Badcaps Legend
                          • Mar 2006
                          • 2778
                          • Canada

                          #32
                          Re: pop-up issue

                          Wait, so you want me to back up all my files and start from scratch?
                          Well, a) it's going to require a few hard drives as I have nothing near 120Gb and b) I only have one install of Windows XP pro left and I'm saving it until I get my new drives. I can still live with safe mode until then but I'll be horribly crippled.
                          Also, I ran another scanner last night and compared the the last scan, this time I found nearly three times as many.
                          Find Nedry!


                          Check the Vending machines!!

                          <----Computer says I need more beer.

                          Comment

                          • zandrax
                            Hit and miss
                            • Dec 2007
                            • 1157
                            • Italy

                            #33
                            Re: pop-up issue

                            @ Pentium:
                            When malware corrupts system files and you can't boot Windows again (put aside the BioLogon trouble with Safe mode), then reinstalling is the only way to have a working computer: backup everything important then format the partition, reinstall Windows and all programs and recover the backup.
                            Suggestion: before installing Windows and supposed you don't change partitions' sizes, copy the activation files (both WPA.DBL and WPA.BAK in %Windir%\System32: just add them to the backup and restore them after installing all drivers). After the restore follow Fizzy advice: image the "C:" partition with Norton Ghost, Acronis Trueimage, Clonezilla or similar programs and store it in a small, hidden partition on the same drive or on another medium at your choice.

                            Zandrax
                            Have an happy life.

                            Comment

                            • momaka
                              master hoarder
                              • May 2008
                              • 12170
                              • Bulgaria

                              #34
                              Re: pop-up issue

                              Originally posted by pentium
                              Also, after we scrub the system clean, how do fix the primary issue where I can't normally log in? It almost seems that it could be a system process going screwy as if I very quickly log in I can reach the desktop before it freezes and if I wait a while on the login screen it will just freeze on its own.
                              Ok, I seriously hope you don't have the same problem I had 4 years ago with my XP Pro SP1 (though mine was clean from malware and viruses). In my case, I was the only user on my computer, so I didn't go through a login/password screen. My problem was, if I waited 30 or so seconds after startup, my system would totaly freeze (except for the mouse, which could move freely), and nothing would be clickable. If I tried starting up a game right after start-up, there was a 50-50% chance it would work. If it did, I was able to play for as long as I wanted, and the system wouldn't freeze untill I exited the game. And if I had Task Manager open prior to starting the game, and then after playing a little and exiting the game, the Task Manager would work, but under the Processes tab, tasks were missing the User Name that started them, and under the Users tab there was no one logged in .

                              If there's a way you can check if that's the problem you have, then I'd too suggest you reinstall Windows. I eventually fixed mine by replacing all of the system files with non-SP1/SP2 WinXp system files. This made the system stable for a while. After installing AVG-Free, it was completely stable (I have no idea why since my system was clean prior to the problem).

                              But don't take my route, I just had a lot of time to experiment. Also, I had my files on a second partition D: on the drive, so if I needed I could always format my C: partition and reinstall Windows without having to back up files.

                              If you reinstall Windows (or plan to in the future), make 2 partitions on your drive: 1 for Windows and 1 for your files and programs. If you do a lot of internet surfing, 4GB should be a minumum for Windows. You don't need to go more than 15GB though.

                              Comment

                              • 370forlife
                                Large Marge
                                • Aug 2008
                                • 3112
                                • United States

                                #35
                                Re: pop-up issue

                                I run malewarbytes, it is extremely effective and quick. Also, SUPERantispyware works well, too. I suggest downloading them both and running them. Also, there is a program called Ratscheddar that will re-enable things that viruses disable, like the control panel, background, resolution, etc...

                                malwarebytes:
                                http://www.techspot.com/downloads/47...i-malware.html

                                Ratscheddar:
                                http://rathat.geekstogo.com/Applicat...atsCheddar.zip

                                SUPERantispyware free home edition:
                                http://www.techspot.com/downloads/26...tispyware.html

                                Comment

                                • i4004
                                  Badcaps Legend
                                  • Oct 2006
                                  • 2029

                                  #36
                                  Re: pop-up issue

                                  i would reinstall...but only if my system was in such a state that cannot be worked on(too slow).
                                  otherwise i would first run 3 freeware avs (avira, avg and avast) and then see how things are.
                                  (afaik, you've just run crappy norton, house call trendmicro(which doesn't strike me as thing that usefull...it's just activex control and i don't think it's same as full blown av program)...eh..you've also run spybot s&d which is hideously slow...i wowed never to use that crap again...)

                                  that solved it when my laptop become spambot...
                                  avira solved winlogon problem on 2k
                                  http://picasaweb.google.hr/i4004b3/W...meOnStartup2k#

                                  offcourse, if you can't do that, then reinstall is only path...

                                  i liked this comment
                                  https://www.badcaps.net/forum/showpo...05&postcount=8
                                  you seriously don't have another windows machine(but clean, without viruses) where you could install those av progs and scan your drive? and also do what momaka just said.
                                  (that norton machine should be left alone...it has the worst virus out there: norton! hehe)

                                  stop buying old apple stuff and buy some pc parts or machines...it's obvious now you need it more, right?
                                  or are you writing this from that small mac laptop from 1994?
                                  DAMN IT!
                                  hehe...

                                  Comment

                                  • 370forlife
                                    Large Marge
                                    • Aug 2008
                                    • 3112
                                    • United States

                                    #37
                                    Re: pop-up issue

                                    He he, that is funny.

                                    If my computer ever gets infected, im screwed. I only have 2 other computers with sata, the one at my dad's and our dimension 4600 (no sata drivers installed)

                                    Comment

                                    • PCBONEZ
                                      Grumpy Old Fart
                                      • Aug 2005
                                      • 10661
                                      • USA

                                      #38
                                      Re: pop-up issue

                                      If you remove the virii files by putting the drive into another PC and running an anti-v then any registry entries the virus made will no longer have working files associated with them and won't cause replications.
                                      If you are having replications then the anti-v didn't get them all.
                                      If you are having errors (can't find some file, can't start some service) then that's due to a registry entry that no longer has a file associated with it. (It may have been a pure virus file or a virus corrupted system file.)
                                      If it's only a few you can replace the files manually by copying them from a clean machine.
                                      If there are too many or Windows won't run then do a repair install to replace system files and rebuild the registry.

                                      .
                                      Mann-Made Global Warming.
                                      - We should be more concerned about the Intellectual Climate.

                                      -
                                      Be who you are and say what you feel, because those who mind don't matter and those who matter don't mind.

                                      - Dr Seuss
                                      -
                                      You can teach a man to fish and feed him for life, but if he can't handle sushi you must also teach him to cook.
                                      -

                                      Comment

                                      • PCBONEZ
                                        Grumpy Old Fart
                                        • Aug 2005
                                        • 10661
                                        • USA

                                        #39
                                        Re: pop-up issue

                                        Linux sounds better every day. - Don't it.
                                        Mann-Made Global Warming.
                                        - We should be more concerned about the Intellectual Climate.

                                        -
                                        Be who you are and say what you feel, because those who mind don't matter and those who matter don't mind.

                                        - Dr Seuss
                                        -
                                        You can teach a man to fish and feed him for life, but if he can't handle sushi you must also teach him to cook.
                                        -

                                        Comment

                                        • Scenic
                                          o.O
                                          • Sep 2007
                                          • 2642
                                          • Germany

                                          #40
                                          Re: pop-up issue

                                          what i did to prevent spyware and stuff getting onto my pc when my mom wants to surf on the net:

                                          i set up a virtual PC with ms virtual pc 2004 (earlier.. now i'm using VMWare) & XP.
                                          after i finished installing xp and some basic tools, i just copied the HDD image.
                                          now my mum can surf almost everywhere and get tons of spyware and viruses... i dont care... i just overwrite the HDD image with the backup copy and everything's fine

                                          she doesn't even know that its a virtual pc because i'm starting it in fullscreen before i let her surf... lol

                                          edit: oh and BTW: Backups FTW :o
                                          i'm doing a backup of my system every week onto my external 250GB HDD.
                                          Acronis TrueImage does a real good job compressing the HDD-Image
                                          Last edited by Scenic; 11-04-2008, 01:01 PM.

                                          Comment

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