internet drops out randomly virgin media super hub [VMDG480] router

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  • RJARRRPCGP
    Badcaps Legend
    • Jul 2004
    • 6304
    • USA

    #21
    Re: internet

    There seems to be a bug where Windows sometimes complains about the IP address being in use by something else when it wasn't then continues with getting an IP address...

    On systems using DHCP, there's a chance Windows whined about the IP being in use by another device in the event log...

    This can occur, even with a cat-only router with only 1 computer.
    Last edited by RJARRRPCGP; 03-27-2014, 07:56 PM.
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    "¡Me encanta "Me Encanta o Enlistarlo con Hilary Farr!" -Mí mismo

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    • wpe
      Member
      • Mar 2014
      • 26
      • england

      #22
      Re: internet

      thanks for the replys peeps i looked in device manager and theres a caution sing over the intel2200BG wireless thing im trying to find a free driver update to see is that helps i think i have a wireless usb thingey from a old laptop that never had inbuilt wireless ill git it a go i still can't find why when wired it drops out randomly yet. thanks again

      Comment

      • SteveNielsen
        Retired Tech
        • Jun 2012
        • 2327
        • USA

        #23
        Re: internet

        You can try a different cat5 cable and take the laptop to another network and test it but I think the problem is most likely the crappy Virgin router.

        Comment

        • wpe
          Member
          • Mar 2014
          • 26
          • england

          #24
          Re: internet

          in network connections when the wireless dropped of it said. unavailable device malfunctioning firewalled. i still can't get my head around the wired Ethernet dropping out this morning both where fine until i switched the laptop of but tonight its dropping out every ten minutes so im now on my t-mobile usb donggle that works fine

          Comment

          • Elysarian
            Badcaps Veteran
            • Mar 2013
            • 200
            • United Kingdom

            #25
            Re: internet

            I've not had any problems with the wired side of the Virgin Superhub (wireless is another issue, I've taken to putting an old Belkin router in to provide WiFi here).

            I'm assuming the router is in router mode and not modem mode?

            Also assuming that the Cat5 wiring checks out ok?

            And another assumption: you're disabling the WiFi on the laptop when connecting via Cat5? (this last one could be the source of the IP conflicts if both the WiFi card and the LAN port are somehow being assigned the same IP)

            Comment

            • RJARRRPCGP
              Badcaps Legend
              • Jul 2004
              • 6304
              • USA

              #26
              Re: internet

              Originally posted by wpe
              window error report to do with win32?? and the the laptop locks up at times [ freezes ]
              Looks like maybe CPU overheating or bad PSU.
              ASRock B550 PG Velocita

              Ryzen 9 "Vermeer" 5900X

              32 GB G.Skill RipJaws V F4-3200C16D-32GVR

              Arc A770 16 GB

              eVGA Supernova G3 750W

              Western Digital Black SN850 1TB NVMe SSD

              Alienware AW3423DWF OLED




              "¡Me encanta "Me Encanta o Enlistarlo con Hilary Farr!" -Mí mismo

              "There's nothing more unattractive than a chick smoking a cigarette" -Topcat

              "Today's lesson in pissivity comes in the form of a ziplock baggie full of GPU extension brackets & hardware that for the last ~3 years have been on my bench, always in my way, getting moved around constantly....and yesterday I found myself in need of them....and the bastards are now nowhere to be found! Motherfracker!!" -Topcat

              "did I see a chair fly? I think I did! Time for popcorn!" -ratdude747

              Comment

              • wpe
                Member
                • Mar 2014
                • 26
                • england

                #27
                Re: internet

                Originally posted by Elysarian
                I've not had any problems with the wired side of the Virgin Superhub (wireless is another issue, I've taken to putting an old Belkin router in to provide WiFi here).

                I'm assuming the router is in router mode and not modem mode?

                Also assuming that the Cat5 wiring checks out ok?

                And another assumption: you're disabling the WiFi on the laptop when connecting via Cat5? (this last one could be the source of the IP conflicts if both the WiFi card and the LAN port are somehow being assigned the same IP)
                yes wireless disabled when wired not sure about the router being in router mode virgin brought it and replaced 2 weeks ago because of the same problem. i have 5 A4 sheets of paper with speed tests from speed test.net and theres no stability i even had one of virgins lot take control of my unit over the net and he could'nt understand why the signal was so unstable ranging from 31mbps down to 5mbps back to 30mbps down to 0.36 mbps all withing 2mins of checking

                Comment

                • wpe
                  Member
                  • Mar 2014
                  • 26
                  • england

                  #28
                  Re: internet

                  im now on a belkin surf N300 wireless micro adaptor just to see the out come

                  Comment

                  • shovenose
                    Send Doge Memes
                    • Aug 2010
                    • 6575
                    • USA

                    #29
                    Re: internet

                    Originally posted by wpe
                    im now on a belkin surf N300 wireless micro adaptor just to see the out come
                    Cool, hopefully this will solve it. Report back

                    Comment

                    • Elysarian
                      Badcaps Veteran
                      • Mar 2013
                      • 200
                      • United Kingdom

                      #30
                      Re: internet

                      I've just remembered something about our connection...

                      When we originally had it moved the installer put a 6dB attenuator in the line, the original Motorola Surfboard we had didn't like it much and was unstable, once I pulled the attenuator out and connected the cable into the modem directly things settled down.

                      I installed the Superhub so there's still no attenuator in there.

                      Comment

                      • wpe
                        Member
                        • Mar 2014
                        • 26
                        • england

                        #31
                        Re: internet

                        there's a 10 db filter in the line when the so-called engineer changed the router iasked him to check the filter but he just said it will be ok the engineer before him who fitted the superhub fitted the filter and checked for noise. i never had these problem with my old original motorola router

                        Comment

                        • wpe
                          Member
                          • Mar 2014
                          • 26
                          • england

                          #32
                          Re: internet

                          Originally posted by shovenose
                          Cool, hopefully this will solve it. Report back
                          i'll keep updating but so far so good

                          Comment

                          • SteveNielsen
                            Retired Tech
                            • Jun 2012
                            • 2327
                            • USA

                            #33
                            Re: internet

                            Originally posted by RJARRRPCGP
                            There seems to be a bug where Windows sometimes complains about the IP address being in use by something else when it wasn't then continues with getting an IP address...

                            On systems using DHCP, there's a chance Windows whined about the IP being in use by another device in the event log...

                            This can occur, even with a cat-only router with only 1 computer.
                            It's not really a bug but a normal delay in routing table updates on the local machine. When this happens flush DNS and ARP cache in Windows.

                            Comment

                            • wpe
                              Member
                              • Mar 2014
                              • 26
                              • england

                              #34
                              Re: internet

                              still working on the belkin stick is there a internal connection between wired and wireless or are the two totally independent ???

                              Comment

                              • shovenose
                                Send Doge Memes
                                • Aug 2010
                                • 6575
                                • USA

                                #35
                                Re: internet

                                Originally posted by wpe
                                still working on the belkin stick is there a internal connection between wired and wireless or are the two totally independent ???
                                They are seperate chips with seperate drivers so I am bewildered that you are having trouble with both.

                                Comment

                                • SteveNielsen
                                  Retired Tech
                                  • Jun 2012
                                  • 2327
                                  • USA

                                  #36
                                  Re: internet

                                  Resetting the router would have cleared the error log and routing tables and freed memory.
                                  The router is known to have wifi problems.
                                  We don't know if the cat5 cable was verified as good.
                                  Windows gets pissy about network problems.

                                  Comment

                                  • wpe
                                    Member
                                    • Mar 2014
                                    • 26
                                    • england

                                    #37
                                    Re: internet

                                    I've used 4/5 different Ethernet net cables if that's what you mean by cat5 cable ??

                                    Comment

                                    • shovenose
                                      Send Doge Memes
                                      • Aug 2010
                                      • 6575
                                      • USA

                                      #38
                                      Re: internet

                                      Yep Same thing

                                      Comment

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