Hello! Anyone have the schematics etc for an Aorus 17H BXF Laptop?

[chaoshusky]

I have my Aorus laptop behaving strange.. After some time or if the laptop is moved or tapped, its GPU suddenly goes into throttle protect mode and displays its pulling 588.2 watts constantly.. Which it actually isn't and the GPU ends up stuck at 210MHz.. The model is a Gigabyte Aorus 17H BXF.. Sadly no warranty and out of the range to be able to do anything via PayPal etc. Does anyone happen to have the schematics and/or boardview to give me a better idea of what's going on? I'm actually typing this on it now so it can still boot, it isn't *dead* but also is unusable.. It has i7 13700H and RTX 4080 if this helps find the right one?

Not the first time i've had an issue with a laptop and this was on credit, so still paying for it, really hoping someone can help me at least get the schematic, or if anyone has seen this behavior before? Previous owner(s) used the dreaded Liquid Metal and whilst it didn't exactly behave, i can't install the newest drivers for the iGPU or it would crash on reboot and i had to revert to the original driver, but other than that it was working fine up until a few days ago when my bag fell off a kitchen worktop

I have the worst luck, everyone was right about not being worth changing the PCH chip on my older Acer laptop, got an entire replacement motherboard in the end after waiting more than a year for one to become "cheap" enough (i still wouldn't call it cheap!) so..yeah. I really hope i can sort this as it seems like some kind of short happening but i can't see any LM spillage anywhere around the GPU at all, at least not yet..

Best regards and happy new year
Lea

[chaoshusky]

Can nobody help with a schematic? There must be a fix for it if it triggers with a light tap.. I can't afford to lose yet another laptop to bad manufacturing!

Kind regards,
Lea

[SMDFlea]

Can nobody help with a schematic? There must be a fix for it if it triggers with a light tap.. I can't afford to lose yet another laptop to bad manufacturing!

Kind regards,
Lea

What`s the motherboard model number, it will be printed in white writing somewhere, usually on the opposite side to the CPU

[chaoshusky]

What`s the motherboard model number, it will be printed in white writing somewhere, usually on the opposite side to the CPU

Oh right, it's on that side? I don't really want to take the board out in case Gigabyte or PayPal are willing to help.. Hmm.. What a stupid place to put the model number! lol Would full spec help at all? If i'm feeling brave as i don't want to touch the damn thing any more i'll try and get it, surely there aren't that many differences? It has the 17.3" 360Hz screen, came with 32GB RAM but i think that was upgraded, i7 13700H, RTX 4080 12GB etc. Manufactured early Jan 2023 i believe. Honestly daren't touch the stupid thing lol thanks for replying!

Edit: I can't risk that and i don't want to take off the heatsinks yet another time.. Too many little flat cables and such, can you please try and find the right schematic without the number from the board? Or is there an easier way to get it? The laptop does still boot so is there any way to get it via software?

[SMDFlea]

Not the first time i've had an issue with a laptop and this was on credit, so still paying for it, really hoping someone can help me at least get the schematic, or if anyone has seen this behavior before? Previous owner(s) used the dreaded Liquid Metal and whilst it didn't exactly behave, i can't install the newest drivers for the iGPU or it would crash on reboot and i had to revert to the original driver, but other than that it was working fine up until a few days ago when my bag fell off a kitchen worktop

I really hope i can sort this as it seems like some kind of short happening but i can't see any LM spillage anywhere around the GPU at all, at least not yet..

liquid metal is horrible stuff. Sounds like it has a cracked solder ball under the CPU ,needs reballing by a competent technician

[chaoshusky]

liquid metal is horrible stuff. Sounds like it has a cracked solder ball under the CPU ,needs reballing by a competent technician

No luck with the schematic/boardview? And yes it can be horrid, but there's no spillage or damage from that stuff at all. And CPU? When its a GPU problem? o.O I'll repeat, is there any way to get the board model from within Windows or no? I can dump the SN of a Dell/Alienware laptop via terminal so maybe there's a way? Or it's definitely on the other side of the board? Seems a bit silly of Gigabyte lol

I was thinking BGA problem myself, i have the workstation etc, seems obvious as i can trigger the fault just by tapping or moving the laptop. Again, the problem is the GPU is misreporting power, nothing to do with the CPU! Although it looks like the PCH is inside the CPU on these? If all else fails i can do a repair but i still need the schematics/boardview for that, in case there's an interesting fix or a known problem as it seems the RTX 4080 has done this in other OEM's machines too! Any example of what the model code would look like? Bit ridiculous the BGA balls have failed after only 3 years but it isn't anything new is it? Seems to happen far too often these days! And it feels like mostly happens to me lol

[chaoshusky]

liquid metal is horrible stuff. Sounds like it has a cracked solder ball under the CPU ,needs reballing by a competent technician

Actually interesting you said CPU too, as from having it there's an odd problem with the iGPU, if i install any newer Iris Xe drivers than the ones provided it crashes on reboot and have to revert to the old driver in safe mode.. Is this more to do with their custom MUX switch that disconnects it from PCIe bus and other OEM stuff or could that be related? I don't think it is as that surely wouldn't have any effect on the GPU misreporting power but you never know.. Just really need the schematic and boardview currently. If i have time later or tomorrow i'll get the code from the back of the board once i've had some sleep lol

[chaoshusky]

Well, i finally did it.. All i can see near the CPU is "E119921 HL11-V0" as well as "94V-0 2248" are these the correct codes? Can't see anything else besides height guide markings etc. Couple more labels on the top side of the board if you need those too?

[chaoshusky]

Seems i didn't have to take out the board, it was under the RAM thermal pads.. "Gigabyte GA-X7P BXF" lol

[SMDFlea]

Seems i didn't have to take out the board, it was under the RAM thermal pads.. "Gigabyte GA-X7P BXF" lol

Can`t find a schematic for the X7P

[chaoshusky]

Seriously?! Wow, i had a feeling that might happen ya know, i couldn't find a single thing on that model number.. No wonder they want me to send it in for paid repair, but as the previous owner dicked around with it i would imagine they'll blame that anyway. Having checked extensively there's no Liquid Metal damage at all, it really is crap stuff, it seems to eat away at the copper more than claimed and even damages nickel plating! Anyway, i think i owe you an apology too.. You said CPU not GPU, right? Well, when the fault triggers, the whole system goes into some kind of panic low power mode - the CPU won't clock past 0.86GHz and power draw falls to 54W from the wall. The GPU appears to be working okay, yet seems to be clocking far too high and a tap still triggers the fault.. But, considering it seems to be the CPU that's upset somehow you were bloody right mate! Tapping on the GPU side would trigger the fault.. This thing is really flimsy even with the bottom case on! But, with the laptop bottom stood up and resting on the screen, if i lightly tap over the CPU or GPU the fault triggers.. Also the keyboard decided to act up, lighting stopped working and whilst it works in the BIOS, as soon as it switches to "I'm an Aorus keyboard" mode, it completely stops responding.. Except the laptop has popped up now saying its found a new lighting device (it does still boot, run and charge!) and is acting very odd indeed, it also seems to be cloning the screen fine thru the RTX card whilst using the Xe iGPU on the main panel.. As devastated as i am that i was clearly ripped off and sold a lemon, which i'm still paying for, i find this all oddly fascinating.. How is this thing not dead? Also, any idea where i could get a stencil for the i7 13700H (which i assume is same as the i9)? I'm really starting to go off Gigabyte, even my older Z690 motherboard was acting weird sometimes, they left the BIOS able to access 'engineer' mode by clicking a certain place for like 4 BIOS revisions.. What the hell happened to Gigabyte?! No schematic or boardview...i wonder what they're trying to hide lol I wish you could see this laptop, the performance was amazing when working but its so bloody flimsy its disgusting. Thank you so much for your efforts and sorry to be a pain in the bum!