Dear mod, please move this post to the computer discussion thread, not sure why its here when I selected general computer discussion. thank you
Hey Everyone,
I have a customer who owns a Acer Aspire One ZG5 AOA 110 netbook.
Its specs are 1.6GHZ, 8GB SSD (no removable hard drive just on board flash) with 512MB ram.
She called and said when she presses the power buton, the lights on the power indicator come on and turn off immediately whether the battery and ac adapter are plugged or either one of them is plugged in, it results in the same issue.
I had her bring it over to let me have a look over on it. I plugged the ac adapter and turned it on (without the battery) it turns on then off in 1-2 seconds. I tried with the battery and same issue. I opened up the netbook inspected the motherboard and could not find any blown caps, switches, chips or any part on the board. I have tried a new ram, removed the cmos battery and it is still not turning on. The cpu fan will not spin at all.
However, when you plug the ac adapter in and the battery is in place, the battery does charge. More over, i believe the motherboard is the culprit. I also noticed that the wall charger she gave me with the laptop, its specs indicate that its a output- 19V 2.15A and underneath the laptop it says DC Rating 19V 1.58A. My feeling is that she may have lost her original adapter? and bought this new one not knowing to get the right type and may have friend the board?
I have contact her and I told her motherboard is fried and I can order a new one. I found the ac adapter on ebay for only $7 and its says 19V 1.58A on it.
My question is.. having too much amps can really fry a motherboard?
I have ordered her the new motherboard along with the new ac adapter, just in case that old one does not ruin the new motherboard.
Thank you for your help and i apologize for the long post.
Hey Everyone,
I have a customer who owns a Acer Aspire One ZG5 AOA 110 netbook.
Its specs are 1.6GHZ, 8GB SSD (no removable hard drive just on board flash) with 512MB ram.
She called and said when she presses the power buton, the lights on the power indicator come on and turn off immediately whether the battery and ac adapter are plugged or either one of them is plugged in, it results in the same issue.
I had her bring it over to let me have a look over on it. I plugged the ac adapter and turned it on (without the battery) it turns on then off in 1-2 seconds. I tried with the battery and same issue. I opened up the netbook inspected the motherboard and could not find any blown caps, switches, chips or any part on the board. I have tried a new ram, removed the cmos battery and it is still not turning on. The cpu fan will not spin at all.
However, when you plug the ac adapter in and the battery is in place, the battery does charge. More over, i believe the motherboard is the culprit. I also noticed that the wall charger she gave me with the laptop, its specs indicate that its a output- 19V 2.15A and underneath the laptop it says DC Rating 19V 1.58A. My feeling is that she may have lost her original adapter? and bought this new one not knowing to get the right type and may have friend the board?
I have contact her and I told her motherboard is fried and I can order a new one. I found the ac adapter on ebay for only $7 and its says 19V 1.58A on it.
My question is.. having too much amps can really fry a motherboard?
I have ordered her the new motherboard along with the new ac adapter, just in case that old one does not ruin the new motherboard.
Thank you for your help and i apologize for the long post.
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