Samsung (version NY02)

[Sross002]

I am having an issue with my Samsung that shows a white vertical line on the right and a black horizontal line on the top (see attached picture). The model is: PN50C450B1DXZA and the version is: NY02. Can someone direct me in the right direction to fix it?

[tom66]

Re: Samsung (version NY02)

Check the panel VERY carefully with a torch (flashlight), any cracks or damage in the area where the lines intersect? Did the faults occur at the same time?

[Sross002]

Re: Samsung (version NY02)

There are no cracks and they occurred at separate times.

[tom66]

Re: Samsung (version NY02)

Can we have some pictures from inside the set? I think the horizontal bar can probably be fixed, but I'm not so sure about the vertical one.